Apple today launched a new program that will allow iPhone 5 owners to have devices with faulty sleep buttons repaired at no cost. Apple says it has identified an issue with some devices that can cause the button to fail on a “small percentage” of these devices. iPhone owners can use a new page on Apple’s support site to determine if their phone is eligible for repair.
Unfortunately for these users, the phones won’t be replaced or repaired in-store. Instead, the phone has to be sent to an Apple Repair Center, which means the entire process can take up to a week to be completed.
Go to this link to learn more:
https://ssl.apple.com/nz/support/iphone5-sleepwakebutton/